library curbside pickup procedures

Library Curbside is available: get books, movies, computer printouts, and more. If you have billed items or billed charges, please pay them using My Account on our website. Renewals are not applicable at this time. To help with scheduling pickup, you may want to switch to a different holdshelf slip print template that includes alias, name, and telephone number. We help. If patron does not want to use curbside pickup, cancel the hold or leave the item(s) “on holdshelf”. COVID-19 self assessments: Anyone entering the library must show a 'green' Ucheck screen or self-assessment log (U of T News, Oct 26, 2020). See also: Scan & Deliver Service. Simply place holds on books, DVDs or any other library material by searching the catalog on the SLCL mobile app or at slcl.org. If you do not know your account password, call the Library and we can assist you. STEP 1: Place your holds (there is currently a hold limit of 10 items per card) using the library catalog at search.midhudsonlibraries.org or by calling us here at the library at (845) 331-0507, or by using the myLIBRO app available on the Apple App Store or Google Play Store or by visiting bit.ly/knglib_curbside. If you have an alias field in the patron record, use, If you have the alias automatically generated at checkin, use, Print to email or physical printer and use this as your contact list, Schedule pickup. Or call us in advance of your visit. Please include your library card number in your email message. Visit us for a contact-free pick up. app, by calling or emailing your library branch. Please, do not get out of your car or engage with staff (keep windows rolled up and have your library … Pick-Up Holds and Printouts Using Curbside Placing Holds. Tell us about a web accessibility problem. Park in one of the designated Curbside Pickup parking spaces and call our main line at 407.742.8888 to notify us that you have arrived. Returns will not be accepted during the curbside pickup transaction. Procedure for Calling to Place Your Hold. What are the Curbside pickup times? Hold expiration/pull dates will be no earlier than July 8, Sending notices via phone/TNS is not recommended if pickups must be scheduled. Why Curbside Pick Up at Your Library Isn’t Safe. This service is available for current University of Toronto students, faculty, and staff. 3. Please wear a mask when you arrive, and follow these steps: Step 1: Enter … When greeted by a staff member, indicate that you are picking up holds that are ready. Pick ups must be scheduled. Park in one of the designated curbside pickup parking spots, located on the west side of our building, and call to let us know you’re here. Patrons can come to the library during our open hours to pick up their items. Here’s the best way for patrons to find and request things they can pick up from a particular library: Here’s a “Requesting Local Materials Online” how-to video. When you arrive at the library, please call 845-658-9013 from the parking lot and we will check … See Health & safety, Participating libraries  |  Hours  |  Requesting  |  Pickup & due dates  | Health & safety  |  Curbside FAQs. Contact patrons to schedule pickup. Libraries are a cornerstone of community health and wellness, whether that community is the general public, a school, or a campus. The item will continue to appear on your Curbside Paging list unless/until the active hold is filled locally. Curbside pickup is offered for hold materials at all three libraries along with curbside pickup of small print requests. Monday through Satu rday: 10: 00AM-1:00PM ; Tuesdays: 4:00-7:00PM; Saturdays: 2:00 - 4:00PM; You do NOT need an appointment. How To Use Curbside Pickup: Place Your Holds– Place your requested items on hold using your Library Account online, using the MyLibrary! In those cases, check with the local patron to see if they want the item now. We want to help. Can I use Curbside Pickup if my library card is expired? Patrons must wait for a notification, by email or phone, that their holds have arrived. Please submit a help desk ticket if your library cannot regularly fill non-local holds as usual so we can be sure to account for holds that might get “stuck” on your materials down the road. Here are instructions for changing your holdshelf slip print template selection in Sierra. As of July 9, please use the regular title and item paging notice jobs to find holds for both local and non-local pickup. You will receive an automated email message to acknowledge receipt of your request. You can continue to run your “XY Curbside Paging” list if you can only fill holds for local pickup. Best practice for sharing the video on your website or on Facebook is to post it with the written instructions above. Can I pick up my holds now? Library Elf notices had been suspended, but will be delivered again beginning Thursday, August 6. 5. 3 and let … Curbside service is being offered Monday through Saturday 10 a.m.-4 p.m. Once you receive a holds pickup email, visit your library location and call the phone number listed on signs at the location. Ensure that items have been quarantined for 72 hours before check-in, then check in items that arrive via courier or are returned by patrons as usual. Pickups begin on January 4, 2021. Filling non-local holds will become a requirement again! How do I use curbside pickup? Pickups can be scheduled for these days and during these times in July: Find ways to make use of Sierra to facilitate curbside pickup service from your library on this page. 4. Find your item(s) by using LibrarySearch , selecting to search in the catalogue. Select the review file starting with your library’s 2-letter code + Curbside Paging, ex: “GC Curbside Paging”. University of Toronto Libraries - Since 1892, Submit a question to U of T about COVID-19, Inclusion, diversity and equity statement, Government information research series: Declassified documents, government archives, & ATI/FOI requests. Curbside Pickup Procedure: Arrive at the Library during your prearranged time slot. Park and walk up to the library branch's curbside pickup zone (a tent with a table inside it) at your scheduled time to pick up your items. Those notices do not relay information to patrons about scheduling pickup, Submit a help desk ticket if you’ll be sending hold pickup notices from Sierra and want to adjust the text that appears on pickup notices, You’ll have to schedule pickup separately. 1) Place holds on all the awesome material you would like to borrow at www.beaumontlibrary.com or at www.tracpac.ab.ca. Before 4, staff will set up a small table outside where the trash pickup is. Curbside Pickup Procedures: When you arrive at the library to pick up your items, please park in the designated parking spaces and staff will bring your order out. If that matches their online account, give them a pickup number and tell them to telephone the library when they have arrived to pick up their items. You will be asked for your library card number, the make/color of your vehicle or form of transportation, and to choose an available appointment time. Clark House (in the village of Round Lake)- Curbside Service with Car . Visit us during business hours without an appointment. Contact patrons to schedule pickup. Use tape to designate stations and ensure social distancing. If so, check the item out to the patron (overriding other holds), then cancel that patron’s hold. University of Toronto Libraries The Curbside Pickup Service does not include course reserves, government publications, journals, reference materials, or uncatalogued items. Submit a help desk ticket if you need help with a contact list. Curbside pickup requests may be placed by telephone (585-359-7092) or email (henrietta.information@libraryweb.org). *Curbside pickup zones: Keswick Branch: Outside of Ice Palace Entrance--West side of building or ring the doorbell located on the wooden easel beside the pickup table also located on the west side of the building, outside the doors to the Ice Palace. Appointments can be made by calling 877-3334 during curbside pickup hours or by emailing fallcreekpl@fallcreekpubliclibrary.org Please do not leave messages for appointment requests on our answering machine, instead call us during listed appointment hours. In order to ensure the safety of staff and patrons, please follow the following procedures for curbside pickup: When you receive a notification that your holds are available, call the library where you scheduled your holds to be picked up. Come on by during the curbside service hours for your pickup location. Please note: Due to limited available staffing, Old Town Library is temporarily moving to Curbside Pickup-only starting Nov. 6. Yes, currently all libraries are offering curbside service. 3. Requesting resumes on January 7. Prepare a holds area that is close to your exit to stage your bagged requests. Note that many curbside pickup procedures will vary by library, and are not covered on this page: While regular delivery has largely resumed, items available in the pickup library’s local collection are still the most readily available for curbside pickup. Library staff is … Can I use Curbside Pickup if my library card is blocked? 130 St. George St.,Toronto, ON, M5S 1A5Get Library Help Procedure for Placing Holds for Curbside Pickup. Call the Billerica Public Library at 978-671-0948 ext. Scheduling & Procedures. Lucky Day and other non-holdable items may appear on your list. © University of Toronto. Civic Center: Call 415-473-6057 Tuesday, Wednesday, Thursday or Friday from 10 am to 2 pm to schedule a pickup time during curbside hours. The library offers curbside pickup on the following schedule: Monday, Tuesday, Thursday noon to 7 p.m. Wednesday and Friday Noon to 4:30. Bolinas: Call 415-868-1171 when you are coming to the library during curbside hours. To get books and other library items through curbside pick-up you must first place the item on hold. Pick-Up Procedure. Curbside Pickup Procedures Curbside Pickup of Library Materials (updated 8/31/20) While the libraries are currently closed to the public, many libraries services are available such as contactless pickups. Curbside Pickup and Appointments Home This can be done: Via our online catalogue; By phone during library hours, see below; If you need a library card, or help placing holds please call 905-945-5142 from 9 a.m. to 5 p.m., Monday to Friday or email gen-library@grimsby.ca. Choose any branch as the pick-up location. Once at the library, please call the library and staff will bring items to … When your hold request is filled by library staff, you will receive a notification that will provide you with a phone number to call library staff and schedule a pickup time. 416-978-8450Map 3. We strongly encourage you to place requests online. “Requesting Local Materials Online” how-to video. We thank you for your patience as we move through this process. Use bins or booktrucks or repurpose tables from other areas of the library. COVID-19 Information for Wisconsin Public Libraries, Wisconsin Department of Public Instruction. It’s what we do. Due to the COVID Extreme Risk category for Columbia County, Scappoose Public Library is open for curbside pickup only 10-6 Monday through Friday, 10-3 Saturday. Document your process and make sure all staff members know and understand the process. Please remain in … Library Staff on duty will fill the requests to the best of their ability. If you need help placing holds, please contact the library. There is no access to Robarts Library from this space. The patron name and phone number are a bit below the alias, so you can cut the holdslip off under the alias and attach just the top part to the bag of materials for identification. Show your TCard to library staff from the marked distance, Step 3: Collect your books, which will be packaged in a paper bag labeled with your name, Step 4: Exit through the Harbord St.-side revolving doors. Open the trunk of your vehicle and then get back in the vehicle and wait for a staff member to deliver your items. To schedule an appointment, call the library at 508-278-8624 x100 or fill out this form to schedule your pickup appointment. Curbside Pick-up Curbside Pick-up Procedure at the Prince Rupert Library We have been offering ‘To-Your-Door’ delivery of library materials to library patrons for the past few weeks, but we are now moving to the next phase in our journey to eventually re-open the library. The library is offering curbside pickup. Saturday 10:30 to 2:30. Check these Curbside Pickup Service-related FAQs. HathiTrust Emergency Temporary Access Service, Monday – Saturday: 10 am – 4 pm  |  Sunday: CLOSED. Please call us at 330-652-1704 ext. Libraries are essential. Curbside Pickup Procedures Holdshelf items left during closure. New Hartford Public Library Our Curbside Pick Up service will allow patrons to reserve books, audiobooks, DVDs and other materials online at https://www.newhartfordpubliclibrary.org or by calling 315-733-1535. Library staff must follow social distancing rules while in the library thus limiting the number of curbside pick up time slots due to limited staffing. Schedule Your Pickup Time – Staff will call you to schedule a pick up time for your items. Items available in HathiTrust are not eligible for Curbside. Ring the bell at the teller window and give library staff your name and library card number (located on the back of your card). Notify you via email or phone when your Curbside pick up your hold their have. Starting with your library card over the phone order is ready once the! 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